Help with a quote or general query
If you have a question about us, how to complete a quote or a quote you’ve received, you can email us. We will get back to you as fast as we can, usually by the next working day!
Policy documents not received
Documents are issued directly by the provider with whom you’ve purchased the policy. We suggest checking your junk/spam folder, just in case, if they are not there you can contact the provider directly. Alternatively, we can contact the provider on your behalf.
Working with us
We enjoy working with other people. The more the merrier we say! So, if you'd like to discuss an opportunity to work together, please contact our team today.
Making a claim
If you require overseas medical assistance, or want to make a claim against your policy, you will need to get in touch directly with your insurance provider. You will find their contact details in your policy documentation.
Help with a policy you have purchased
If you have a question about a policy you’ve purchased (including making a change or cancelling your policy), you will need to contact your insurance provider. You will find their details in your policy documentation.
Making a complaint
If you need to talk to us about a complaint, please do not hesitate in doing so.
We're only a postbox away
4th Floor, Moneda House, 25-27 Wellington Place, Belfast, BT1 6DG
Looking for a quote? Find your perfect policy
If we're unable to help you find cover for a pre-existing medical condition, the Money and Pensions Service (MaPs) have launched a new directory listing companies that may be able to assist you. You can find out more information here.